Last updated: February 17, 2026
By accessing or using TradeTapIQ, you agree to these Terms of Service.
Service Description
TradeTapIQ is a lead capture and notification service designed to:
• Capture website form submissions
• Log lead information in a structured format
• Send lead notifications by email
• Optionally send SMS alerts for urgent leads
TradeTapIQ does not:
• Handle phone calls
• Provide call tracking or voicemail services
• Schedule jobs or manage calendars
• Function as a CRM or job management system
TradeTapIQ processes website form submissions only and does not interact directly with customers.
Service Availability
TradeTapIQ is designed to operate reliably; however, the service is provided on an “as-is” and “as-available” basis.
Temporary interruptions may occur due to:
• Maintenance or updates
• Internet or infrastructure issues
• Third-party service provider outages
TradeTapIQ does not guarantee uninterrupted availability.
Third-Party Services
TradeTapIQ relies on third-party infrastructure providers to operate the service.
These providers may include services such as:
• Google (data storage, email delivery, and system infrastructure)
• Messaging providers such as Twilio for SMS alerts
• Website hosting and cloud infrastructure providers
These services are used solely to operate and deliver the TradeTapIQ platform.
TradeTapIQ does not control the performance, availability, or policies of these third-party providers. Service interruptions, delays, or limitations caused by third-party services may affect the availability of TradeTapIQ.
By using TradeTapIQ, you acknowledge that parts of the service depend on third-party infrastructure and that TradeTapIQ is not responsible for outages, delays, or failures originating from these external providers.
Client Responsibilities
By using TradeTapIQ, you agree that you are responsible for:
• Providing accurate business information
• Ensuring your use of the service complies with applicable laws
• Managing and responding to leads received through the system
TradeTapIQ does not guarantee business outcomes, lead quality, job conversions, or revenue.
Billing and Refunds
TradeTapIQ setup and service fees are billed as agreed during onboarding.
Because TradeTapIQ involves custom configuration and setup work:
• Setup fees are generally non-refundable once setup has begun, unless otherwise agreed in writing.
If your plan includes a recurring monthly subscription:
• Subscription fees are non-refundable once billed for the current billing period.
• You may cancel the service at any time.
• Service access will continue through the end of the current paid billing period.
If you believe there has been a billing error, please contact us and we will review it promptly.
SMS Notifications
If SMS alerts are enabled:
• Messages are sent based on configured urgency rules
• Delivery depends on third-party carriers and messaging infrastructure
• Message delivery cannot be guaranteed
Clients are responsible for ensuring their use of SMS notifications complies with applicable laws and messaging regulations, including consent requirements under Canadian and U.S. messaging laws.
TradeTapIQ provides SMS alerts as a notification mechanism only and does not control carrier delivery or recipient consent.
Limitation of Liability
To the maximum extent permitted by law:
• TradeTapIQ is not liable for missed leads, lost revenue, or business interruption resulting from use of the service.
• TradeTapIQ is not responsible for how leads are handled after they are delivered to the client.
• TradeTapIQ is not liable for service failures caused by events outside of its reasonable control, including outages of third-party providers, internet disruptions, natural events, or governmental actions.
Use of the service is at your discretion.
Termination
Either party may discontinue use of the service at any time.
Upon termination, access to the service and associated configurations may be removed.
Changes to These Terms
TradeTapIQ may update these Terms of Service from time to time.
Continued use of the service after updates indicates acceptance of the revised terms.
Governing Law
These Terms of Service are governed by the laws of the Province of Alberta, Canada, and the applicable federal laws of Canada.
Any disputes arising from these terms shall be subject to the jurisdiction of the courts located in Alberta, Canada.
Contact
If you have questions about this Privacy Policy, please contact: